This Website is owned and managed by GRG S.r.l.
As Richard Ginori, we recognize the importance of protecting the personal data of our customers (e.g. identification data) and the information of the users of our Website(s). For this reason Richard Ginori adopts specific policies and security measures to comply with applicable data protection laws and to protect your personal data.
A - Navigation on the Website
B - Contacts & Sign Up To Our Communication Services
C - Relational Marketing Activities
Contact Us – Exercise Your Rights
The term “personal data” is to be intended in the sense defined under the Directive 95/46/EC concerning the protection of personal data and it means any information that relates to you and that could be used, either directly or indirectly, to identify you.
The Richard Ginori Data Processor (Responsabile del trattamento) is the WW Chief Commercial Officer domiciled at the office of the company.
d) Sharing of Your Personal Data
(i) we may use vendors, Richard Ginori affiliates or other companies within Kering Group to provide you the specific services available on the Website(s) depending on the services that you use; they will process your personal data as our processors based on contractual obligation to comply with our instructions to protect your data (a full list of our processors is available upon request, see contact details);
(ii) we may share your personal data to Kering SA, and other companies within Kering Group, for them to centrally retain and host personal data as data controllers;
(iii) we may share your details in connection with a substantial corporate transaction, such as a merger, consolidation, asset sale, or in the unlikely event of bankruptcy. Where required by applicable law, a notice informing you of any such business transfer will be sent to you if you have previously provided us with your contact information;
(iv) we may also disclose information about our users, including contact information, where we have a legal duty to do so, including in response to court orders or legal process, and to comply with other legal obligations imposed on us;
(v) we may disclose information to protect and defend the legal rights, interests, and safety of the Website(s), the Richard Ginori Division and/or Kering Group and to protect the safety and security of users of the Website(s).
e) Minimum Age
Richard Ginori does not accept registrations submitted by, and will not knowingly collect or use personally identifiable data from, anyone under the age of eighteen (18) years, or age of majority in his/her country. If you are under this age, please do not register and ask adults to proceed with the required procedures.
f) Applicability of Other Privacy Policies
g) External Links to Other Sites
Richard Ginori is committed to protecting your personal data. We have implemented physical, technical and organizational security measures to help protect your personal data from misuse, loss and unauthorized alteration. However, despite our best efforts to protect your personal data, including reviewing our security procedures against new technology, please be aware that no security measures (including security related to the Internet data transmission or storage) can be guaranteed to be infallible from access by unintended recipients We want you to feel confident using our Website(s) but we cannot ensure or warrant the security of any information you transmit to us. By submitting your personal data you accept it and will not hold us responsible for any breach of security unless this is due to our negligence.
i) International Transfer Of Personal Data
In case of your registration on the Richard Ginori Customer Database your information, a part from Italy, may be stored also in the United States.
We will retain your personal data only for the period of time necessary to fulfill the specific purposes for which the data were collected or further processed, if for compatible purposes.
The paragraphs below will provide you with more detailed information about each of our main processing of personal data, being this intended to supplement the information contained in this General Information section.
This section clarifies what information we may collect when you simply browse the Website(s), without being logged on the Website(s), and how we process such information.
We do not collect or process personal identification data to ensure your navigation on the Website; however, if you are logged on the Website, navigation information may potentially be combined with your personal data and, if you agreed to, be used to know you better and enhance our services.
The staff in force to the information system and/or marketing departments at Richard Ginori, or employed by any other entity of the Kering Group for the purpose of carrying out specific operations on the Website – e.g. development of the online channel, statistical purposes – may process the information collected during your navigation on the Website(s) and/or provided by you when using the Website(s) and its services.
B - Contacts & Sign Up To Our Communication Services
This section clarifies what information we may collect when you contact us and/or you request to receive our commercial communications, and how we process such information.
We may receive your personal information (mainly, contact details and identification data, or information strictly related to your request) when you contact us for specific requests related to the Website, including technical assistance on navigation problems. In this case, your personal data will be used by our staff in the Richard Ginori department that is relevant to your request (especially the marketing and information system departments) exclusively to manage your request and may be disclosed to our service providers, if necessary to manage your request and depending on its subject.
We may contact you for the above purposes by telephone call, email, postal mail, SMS or other means as appropriate.
Source of Personal Data
When you subscribe on the Website(s), or at our stores, to receive Richard Ginori announcements and communications by e-mail you will provide us your contact and identification details. The set of personal data required to complete the sign up process are minimal but all of them is essential to receive our communications.
Please ensure that your data is accurate and, in case of any change to the personal data that you have passed us, please timely write to Richard Ginori (see contact details) or amend your information online, if a ‘my account’ service is available, to enable us to keep your personal data updated.
How We Use Personal Data
Your personal data will be stored and used, primarily through automated processing, to keep you informed by e-mail about us and our products, services, promotions, as well as charity and cultural initiatives and/or social events organized or sponsored by Richard Ginori.
How We Share Personal Data
Your personal data will be processed by our authorized staff, mainly in the marketing and information system departments. This may include persons within Richard Ginori or any Richard Ginori affiliates engaged to operate with these marketing communications.
We will not pass your personal data to third parties for direct marketing purposes or selling your information. However, we may need to share your contact and identification details within other companies belonging to the Kering Group and with our service providers (e.g. technical service providers) acting as our data processors, or with other third parties (e.g. partners of initiatives and/or events sponsored by Richard Ginori, and their technical service providers, such as organisations providing mailing services) if so required to enable you receiving our communications as set out in this section.
How You Can Opt-Out From Receiving Our Marketing Communications
At any time, you can tell us that you do not want us to use your details for the purposes of marketing, by writing to us (see contact details).
You can also opt-out from all future communications from us by using the unsubscribe link from any of our email communications. If you have registered your account on the Website, you may still be able to use it.
C - Relational Marketing Activities
This section clarifies what information we may collect, and how we process such information, when you voluntary register to our relational marketing customer database (‘Richard Ginori Customer Database’), at our stores by filling-in our registration card or online by actively selecting to agree to our analysis of your data and, if applicable, to our personalized marketing services and communications.
It is of primary interest for Richard Ginori to constantly improve the service provided by its staff in our stores and anticipate your needs and expectations on our products and services in a way which is increasingly tailored and efficient. This goal changes constantly depending on the needs and expectations of the market and the different types of Richard Ginori customers. Thus it is important for Richard Ginori to find out more about its customers, by analyzing data related to their preferences for certain categories of products, the frequency of your visits at our stores or your requests concerning the purchased items.
Registration to the Richard Ginori Customer Database is entirely optional; if you register to our database you can opt-in to have your customer profile being analyzed by Richard Ginori and benefit of our ongoing enhancing services AND/OR to receive our marketing communications, either tailored or not, and to benefit of specific customer services.
At any time, you can tell us that you do not longer want us to use your details for profiling and/or marketing purposes by writing to us (see contact details). If you have registered your account on the Website, you may still be able to use it.
Source of Personal Data and Optional Mandatory Information
If you choose to register with our Richard Ginori Customer Database at our stores, by filling-in our registration card, or online, by actively selecting to agree to our analysis of your data and, if applicable, to our tailored marketing activities, your personal data collected in relation to your use of our services on the Website(s), and/or when interacting with us at our stores or in occasion of any event of Richard Ginori or of our business partners during specific marketing campaigns, will be used by Richard Ginori for the purposes described below. Such personal data are collected (for example when you make purchases or when you return or repair goods) in any of our stores or when you interact with us online; in many circumstances data will be collected through other entities of the Richard Ginori Division or Kering Group.
Should we carry out any specific campaign or survey to learn more about you and your lifestyle for the purposes below, it is at your sole discretion to pass us your additional information. This will help us to offer you a more and more comfortable shopping experience and, if you decide not to provide us such information, you will be able to continue to benefit of all our services.
How We Use Personal Data
According to our preferences, we will use your personal data:
(i) to analyze your preferences and habits and to anticipate your needs based on our analysis of your profile.
We may then combine your personal data – especially your preferences, interests, preferred Richard Ginori store(s), purchase history, personal relationship – collected in different circumstances, e.g. online when you use our services or browse our Website, when you purchase our products at our stores, when participating to our events and initiatives, or being in touch with our staff (e.g. in case of surveys or simply being assisted in your purchase experience) to analyze your behaviour, preferences and trends and to serve you more tailored assistance.
Your data are constantly enriched with information collected during the time, e.g. preferences for certain categories of products and frequency of your visits to our stores;
(ii) to offer you our marketing services including
- to send you – by e-mail, postal mail, SMS, telephone and/or through other online channels (e.g. social media), based on your choices – our marketing communications about us and our products, services, promotions, as well as charity and cultural initiatives and/or social events organized or sponsored by Richard Ginori, and to contact you for customer satisfactions purposes.
- if you have opted-in to have your customer profile being analyzed by Richard Ginori, we may send you communications tailored to what we believe may be of interest to you and to benefit of a more personalized sale service (e.g. dedicated sale assistant, etc.).
Data may be aggregated with other information related individually to you or to other customers with similar profiles and be used for statistics.
Who Can Access Your Personal Data
Access to the Richard Ginori Customer Database is allowed exclusively to authorized staff of Richard Ginori, mainly the staff in charge to the marketing and information system departments, and of the other Richard Ginori Division or Kering Group entities responsible to handle the database, analyze the data and execute the Richard Ginori relational marketing strategies. Those entities operate as Richard Ginori’s processors.
By opting-in to be registered into the Richard Ginori Customer Database you acknowledge that certain details of your personal data may be accessed, for the purposes set out above under this section C, by the staff members of any of our stores who has been properly authorized, instructed and trained, to process your personal data according to very strict rules in order to ensure your privacy and the protection of your data from unauthorized uses and/or disclosures.
How We Share Personal Data
We may share you information, mainly for the delivery of our marketing communications, to other Richard Ginori Division or Kering Group companies or to our trusted service providers (e.g. providers of emailing and postal mail services, as well as digital marketing providers based in Italy or in other countries, within or outside the European Union). All these companies will act according to Richard Ginori’s instructions as data processors.
We will retain your personal data related to your profile for profiling purposes for the maximum period allowed by the applicable Italian rules, i.e. 1 year; upon expiring of that retention period your profiling data old more than 1 year will be automatically deleted or made anonymous and used in such a way that is no longer possible to identify you match such information with your identification data.
Contact us – Exercise Your Rights
The legislation (including article 7 of the Italian Data Protection Code) protects your rights: you are entitled to ask us if we hold your data, what details of yours we hold, where we have collected them, how and why we hold or process them, to whom we have disclosed or may disclose them and details of the controller and/or of its processors. If you are able to establish that your data is not accurate, complete and up-to-date, Richard Ginori must take reasonable steps to correct the data. You are also entitled to ask us to delete, anonymize or block the processing of your data in case of unlawful processing and, under certain legitimate circumstances (e.g. for relational marketing activities), you can also ask to stop processing your data, including opting, free of charge, from any of our targeting activities if you ever opted-in.
If you have subscribed or opted-in to receive our marketing communications you can opt-out at any time, free of charge, requesting the deletion of your data from the mailing list by following the unsubscribe link that you will find in any electronic communication or by contacting:
• the Marketing Department at GRG Srl., Viale Giulio Cesare n.50, 50019 Sesto Fiorentino (FI), Italy, [email protected] tel. +39 05542049.1.
Cookies are text files containing small amounts of information that a user’s device (computer, tablet or mobile) downloads when it visits a website. They allow the site to “remember” your computer, but not specifically who is using it, and improve your user experience. By associating the identification numbers in the cookies with other customer information when, for example, you log-in to the site, then we know that the cookie information relates to you
Cookies are usedgenerallyfor different purposes, such as letting the user navigate between pages efficiently, implementing the user's preferences and generally improving their browsing experience, by customizing the website according to their navigation and user profile. They can also help ensure that the adverts that the user sees online are more relevant to them and their interests.
Our website uses several type of cookies for different purposes as better explained below in section 4 “Categories of cookies on richardginori1735.com”.
In particular we use:
A) Session cookies, which only last for the duration of a browsing session. They are usually used to facilitate the access to the services on our website; and
B) Persistent cookies, which last for more than one visit. They are used to remember a user’s preferences and actions within the website. In this case, when a user returns to our website, or visits sites that use the same cookies, the site reads the cookies and identifies the user’s browser.
Among these cookies it is possible to refer to :
C) First party cookies, which are supplied by the website you are visiting, i.e. richardginori1735.com and can be read only by such site. First party cookies can be either session or permanent cookies.
D) Third party cookies, which are meant to collect data on an anonymous way, for example analytics information, including browsing statistics.
Also third party cookies can be either session or permanent cookies.
The type of cookie used on our website can fall under one of the categories below.
A - Technical Cookies
Based on the Guidelines of the Italian Data Protection Authority (Garante) on simplification of procedure to release the data protection notice and to collect the consent for cookies (dated 8 May 2014) technical cookies include navigation or session cookies, cookies analytics and functionality cookies.
We do not need to seek your consent to use these cookies.
A.1: Navigation or Session Cookies
These cookies are strictly necessary session cookies essential to enable you to move around the website and use its essential features, such as accessing secure areas of the website. These cookies include session authentication cookies.
We are able to identify you as being logged in to RichardGinori1735.com and to ensure that you are able to access the appropriate features on our site.
If you choose to disable these cookies, you may be unable to access all the features of our site..
We also use a cookie to track that you have been informed of our use of profiling cookies and consented (if so) to it.
These cookies are also known as performance cookies and collect information about how you use our website, so that we can improve the quality of our site and services. Some examples include which pages you visit most often or whether you get error messages from web pages. Performance cookies allow us to implement these choices and optimise the way our site works. All the information that these cookies collect is aggregated and therefore they do not collect personal identification information .
These type of cookies may be first party or third party.
These cookies include analytics that allow us to obtain statistics about website access and browsing, monitor which website our users arrive from, help us improve the site by measuring usage information and any errors which occur during our users browsing experience, as well as the effectiveness of advertising campaigns, using aggregated information.
A.3: Functionality Cookies
Functionality cookies allow the website to remember your online settings (such as your user name, language or location) and provide enhanced, more personalised features.
These cookies can also be used to remember changes you made to text size, fonts and other parts of web page that you can customize. They may also be used to provide services you have asked for or to prevent you from receiving services you have already refused.
These type of cookies may be first party or third party. Presently we only use first party cookies, and can be session or permanent.
When you choose functionalities and services, you agree to our use of the related functionality cookie.
B - Profiling Cookies
These cookies are used by Richard Ginori to identify your preferences and analyse your online interactions and transactions with us. This information is exclusively for the benefit of Richard Ginori and will not be shared with any third party, except with Richard Ginori service providers for the purpose of processing it on our behalf.
We need your consent to use profiling cookies. At any time you can manage your preferences for advertising or targeting cookies through your browser settings as per section 6 below, or by enabling/disable all third party cookies as per section 7 below.
Most browser applications automatically accept cookies but you can set it to receive an alert each time an operator tries to send you cookies, and/or prevent it from accepting them. On most browsers, the “Help” portion of the toolbar will tell you how to prevent it from accepting cookies, how to have it notify you when you receive cookies, or how to disable cookies altogether.
Below are pages describing these settings in more detail for each browser.
If you use multiple browsers (e.g. Internet Explorer, Google Chrome, Firefox, etc) you must repeat this procedure with each one, and if you connect to the web from multiple devices (e.g. from work and at home), then you will need to set your preferences on each browser on each device.
Please note that if you disable completely cookies from the browser, then it is possible that some parts of our website will not function properly such as the normal surfing or the site, the purchase activity, and finally you may also lose any personalized activity such the advertising you receive when you visit this website will not be tailored to your interests.
You may learn how to disable third party cookies and advertising or targeting cookies on your computer by checking http://youronlinechoices.com/.
If you want to know more about cookies, have any question or want to send us suggestions, please contact us at GRG S.r.l., Viale Giulio Cesare 50, 50019 Sesto Fiorentino Firenze (Italy), [email protected] tel. +39 055 4204921
A full overview of the cookies we use on our website and their respective names and purposes can be found hereunder: